IT Academy: Recommended Online Training Links

The ITS Staff Training and Development service reccomends that IT staff continue their training online, to improve their skills and effectiveness while working remotely. IT staff are encouraged to work with their manager to create a personalized development plan.

Additional resources can be found on the University’s Learn and Grow learning resource page.

Business Continuity

Business Continuity (Skillsoft YouTube Channel: 1 hour 20 mins)

Working Remotely

Managing Remote Teams (LinkedIn Learning Collection)
Working Remotely (LinkedIn Learning Collection)
Managing Stress (LinkedIn Learning Collection)
Virtual Agile Teams (IIL: Free until 4/30/2020)

Using Microsoft Teams

Using Microsoft Office 365 Teams (Skillsoft: 3 hours 20 mins)
Manage team collaboration with Microsoft Teams (Microsoft Learn: 2 hours 17 mins)

Using Zoom

Using Zoom (LinkedIn Learning: 45 mins)
Zoom Video Tutorials by Zoom
How to Use Zoom (Yale Poorvu Center)

Service Quaility

Building Accountability Into Your Culture (LinkedIn Learning: 29 mins)
Holding Yourself Accountable (LinkedIn Learning: 37 mins)
Collaboration Principles and Process (LinkedIn Learning: 59 mins)

One IT@Yale

Learn ITIL® 4 - Understanding the Basics (Skillsoft: 2 hours 20 mins)
Customer Service Foundations (LinkedIn Learning: 1 hour 24 mins)
Serving Internal Customers (LinkedIn Learning: 43 mins)

Workplace of Choice

Unconscious Bias Foundations (Skillsoft: 1 hour 30 mins)
Diversity, Inclusion, and Belong for All (LinkedIn: 5 hours 35 mins)

CyberSecurity

Understanding the NIST Cybersecurity Framework (LinkedIn Learning: 2 hours 27 mins)
Cybersecurity for Small and Medium Businesses: Essential Training (LinkedIn Learning: 1 hour 35 mins)
Learn more about Multifactor Authentication MFA-DUO at Yale
Learn more about the Virtual Private Network at Yale

Project Management

PM Foundations - Technical Projects (LinkedIn Learning: 1 hour 20 mins)
Remote Project Management Tips & Tactics (LinkedIn Learning: 6 mins)
Free Project Management Webinars (IIL: International Institute for Learning, Inc.)

Microsoft Skills

“Microsoft Learn” Training Portal

Developer

Developing Secure Software (LinkedIn Learning: 1 hour)
Programming Foundations: Web Security (LinkedIn Learning: 2 hours 17 mins)

Programming Languages

Learning Python (LinkedIn Learning: 2 hours 11 mins)
Python: The Basics (Skillsoft: 3 hours 28 mins)

Learning PowerShell (LinkedIn Learning: 1 hour 23 mins)
Getting Started with PowerShell on Windows (Skillsoft: 2 hours 39 mins)

Become a Vanilla JavaScript Developer (LinkedIn Learning: 18 hours)
JavaScript Fundamentals (Skillsoft: 1 hour)

Become a Full-Stack Developer (LinkedIn Learning: 35 hours)
Become a Web Developer (LinkedIn Learning: 20 hours)

Amazon Web Services (AWS)

AWS: Architecture Essentials (30 mins)
AWS: Cloud Practitioner Fundamentals (6 hours)
AWS: Security Fundamentals (2 hours)
AWS: Storage Offerings (1.5 hours)
AWS: Database Offerings (5.5 hours)
AWS: Lambda Foundations (1 hour)
AWS: Demystifying AI/ML/DL (45 mins)

Certifications

ITIL® Certification (Skillsoft)
Project Management Institute (PMI)® (Skillsoft)
PMI Agile Certified Practitioner (PMI-ACP)® (Skillsoft: 8 hours)
Certified Business Analysis Professional (CBAP) (Skillsoft: 17 hours)
Various Microsoft Certifications (Skillsoft)
Various Linux Professional Institute (LPI) (Skillsoft)
VMware (Skillsoft)